There are apparently terrible issues with Windows 10 after the last update. Users of the operating system are finding that their Internet is not working. The cause is still unclear, but there are now solutions to the problem.
We will advise you how to side-step this new Windows 10 problem
The fact is that Windows 10 users world-wide are having problems connecting to the internet. This issue has been apparent for the past week or so. Initially Microsoft said there was no problem, however the IT support lines were ringing off the hook with users trying to get help.
Apparently the error has occurred after a recently released update, in which several small program errors were corrected. The update is for everyone who has installed the Anniversary Update.
Afterwards, users complained that the connection to the Internet no longer works. Microsoft confirmed the error in their Forum. And have advised for users to restart their computer. Virgin Media however have gone into more detail with the following step-by step advice.
Click start, power and restart (not shut down).
Try the internet connection once it’s booted up again.
If this doesn’t work, you need to reset your IP address. To do this, you need to open up the command prompt by following these instructions:
- Click start
- Click run
- Type in “CMD” and press enter
- This should open up a command prompt window
- Now type in “ipconfig /release” and press enter
- Finally, type in “ipconfig /renew” and press enter
- Now try to go online to see if the connection is working
If this hasn’t done the trick, you can also try clearing the DNS settings.
- To do this, open the command prompt window again
- Now type in “ipconfig /flushdns” and press enter
- Again, try to go online to see if your connection is working
After that, the problem should be fixed. It is important, however, that the PC is not shut down, but only restarted. For further persistent problems Microsoft refers to its support database.