Collection request via SMS: New phone scam

Enquiries are sent via SMS to the mobile phone

The caller is promised profit-making games or other ‘fantastic opportunities’. But whoever calls the telephone numbers advertised, will receive a debt collection request via SMS shortly afterwards. This is another case of fraudsters trying to get money.

In short, the victims are pressured to pay 70 pounds or more, for allegedly used services. Read on to find out what you can do if you are targeted, and whether you have to settle the claim.

How do companies manage to get your phone number? They do this with a trick: the company switches an advertisement, for example one advertising for a profit-making game. When you call the number, the company stores the caller’s phone number. Shortly afterwards you will receive a debt collection request via SMS.

SMS demands – important points

In summary, the most important information about this collection by SMS is:

  • The payment requests by SMS are to put you under enormous pressure.
  • Such threatening SMS are generally unlawful, you should not react at all.
  • The claims are fictitious, the alleged collection companies do not exist.
  • Genuine collection companies only report themselves when you have not paid bills and are clearly in default of payment.

Once again, let’s not be worried, because the SMS is an attempt to get money. The best thing is, that you can delete such SMS easily. And you do not have to react to such a payment requests.

Mobile phone fraud via SMS

The payment request is simply a mobile phone fraud via SMS and an attempt by criminals to make cash. Serious cash collection companies do not charge money by SMS. A serious claim and the required necessary documentation can not be met in a short text message. It involves more than just the demand for money. In the case of contracts for collection, the contractor’s name or firm, the reason for the claim, the contracts and the date of the contract must be communicated. They also set a reasonable deadline for payment.

In addition, each collection agency operating in the UK  are regulated by the Financial Conduct Authority (FCA) since 1 April 2014 – and were previously licensed by the Office of Fair Trading.

One thing is clear: the companies use the fear and shame of those affected and hope that many prefer to pay the required amount rather than attract attention.