The police are warning against people pretending to be a Microsoft employee. They contaminate your computer with a Trojan and steal your money just by a mere phone call.
The fraudsters call unsuspecting users, declare themselves as employees of Microsoft Support. They claim one of two things. Either the computer is infected by viruses, which should be urgently removed. Or a particularly important security update is missing, which must be installed immediately. The unsuspecting person should install a remote maintenance software so that the employee can remove the malicious software from the computer. In fact, the access you give the caller is exploited to inject a Trojan on your computer.
Fake Microsoft employee gamble pays off
The hackers usually call from abroad, usually speak only broken English and pose as Microsoft technicians who warn Windows users of critical vulnerabilities. If the fraudster is successful with their scam,one of the following scenarios will ensue: You will be asked to install a remote control software such as TeamViewer. This gives the fraudsters access to your computer and can control it externally. This access is abused to install a Trojan on your computer, which scans your sensitive data and makes it accessible to the fraudsters. In the worst case, the criminals get your passwords or online banking data.
Another scenario of the Microsoft scam: Following the alleged virus removal and Windows Support by the charlatan Microsoft employees, you put £50 into their account. Often, the fraudulent callers are already asking for your credit card details or want to make a payment in a different way. Microsoft itself recommends that victims report this directly to the police. However, the chances of finding and arresting the perpetrators are very small.
So protect yourselves against the Microsoft fraudsters
- End the conversation without comment, simply hang up and never give out any data!
- Try quickly to write down the phone number so you can hand it over to the police. The dialling code often starts with 0015 or 0016.
- Do not install any software if someone on the phone tells you and do not click on any links.
This Microsoft scam is of course, nothing new. Every year there are new telephone campaigns that trick unsuspecting users into parting with their money. Microsoft itself expressly warns against this. The company assures that they will never contact users by telephone for alleged remote maintenance or security breaches.